CoCo Systems Ltd.    (Support Web)

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Report a Bug

If you're experiencing a problem with VisiMap Professional 4.0 or 4.1, please fill out and submit the following bug report form. You may also want to check out our list of known problems.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our Suggestions Form instead.

When you submit your bug report, it will be entered into our database for tracking purposes. After an initial assessment by us, we may need to contact you for further information. We therefore need you to fill in your contact details in the form. Please also be as specific and complete as possible when describing the problem.

Periodically we post notices regarding bugs reported by our customers in the Known Problems page, and tips or workarounds on the FAQ page.

1. The Product

Please identify the product version and your licence details here. (The version number can be found by choosing the About command from the product's Help menu, and the licence information is on your licence agreement, or has been communicated to you by other means)

Product name: (required)
Version: (required)
Serial number:
Release Code:
Network Release Code:

2. Your Operating System

What operating system are you using?

Operating system: Other:
Windows service pack (if known):

3. The Problem

Please enter a brief one-line description of the problem:

If the problem is reproducible, please list the detailed steps required to reproduce it here:

Or if the problem is not reproducible (i.e. it only occurred once, or it occurs occasionally for no obvious reason), please describe as fully as you can the circumstances in which it occurred and the symptoms observed:

If the problem causes any error messages to appear, please enter the exact text of the error message here:

4. Your Contact Details

Please provide your contact details, in case it is necessary for us to contact you for further information.

Salutation: Other:
Name: (required)
E-mail address: (required)
Re-enter e-mail address: (required)
Job Title:
Organisation:
Department:
Address, line 1: (required)
Address, line 2:
City: (required)
County/State:
Postal/Zip code:
Country: (required)
Telephone:
Fax:

Note: If you have cookies and Javascript enabled for this site (www.coco.co.uk), the contact information you enter here will be saved on your machine when you submit the form, and automatically restored to any of our on-line forms when you next visit them, saving you the task of re-entering them each time.

5. Submit the Form

webmaster@coco.co.uk
Last Modified: 02 December, 2007
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